Remote Reimbursement & Benefits Coordinator

Cardinal Health, Inc.; Hagåtña (GU); Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account

FSAs

Flexible work arrangements

Job summary

Cardinal Health, Inc. seeks a remote Patient Support Specialist to serve as the first contact for inbound calls, enroll patients, and resolve eligibility questions. You will assess financial assistance needs, provide guidance on benefit programs, and document all interactions in the system.

This full-time role offers CST-friendly scheduling, remote work with a quiet environment, and comprehensive benefits. Ideal candidates have 3–6 years in patient support, Medicare knowledge, and strong problem

Qualifications

• 3-6 years of patient support service experience preferred.
• Clear knowledge of Medicare, Medicaid & Commercial payer policies preferred.
• Strong problem-solving and ability to work in high-volume environment.

Responsibilities

• First point of contact on inbound calls and determines needs.
• Creates and completes accurate enrollment applications with urgency.
• Scrutinizes forms for missing information and updates the database.
• Perform outbound correspondence to support patient needs.
• Resolve patient questions and concerns regarding status of requests.

Skills

Customer service experience

Problem solving

Multitasking

Bilingual preferred

Education

High School Diploma or GED

Tools

Microsoft Office

CRM systems

Job description

Cardinal Health, Inc. seeks a remote Patient Support Specialist to serve as the first contact for inbound calls, enroll patients, and resolve eligibility questions. You will assess financial assistance needs, provide guidance on benefit programs, and document all interactions in the system.

This full-time role offers CST-friendly scheduling, remote work with a quiet environment, and comprehensive benefits. Ideal candidates have 3–6 years in patient support, Medicare knowledge, and strong problem