Remote Reimbursement Specialist - Patient Benefits & Coverage

Cardinal Health, Inc.; Frankfort (KY); Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account

Job summary

Cardinal Health, Inc. is seeking a remote, full-time Patient Support Specialist to manage enrollment applications, answer inbound inquiries, and determine patient eligibility and benefits. You will work closely with patients and providers to resolve issues and ensure timely enrollment.

The role requires knowledge of Medicare/Medicaid, strong communication, and proficiency with Microsoft Office. This remote position offers flexible hours within US business times.

Qualifications

• Experience in customer service or healthcare support preferred.
• Knowledge of Medicare, Medicaid and commercial payer policies preferred.
• Ability to handle high-volume calls with accuracy and empathy.

Responsibilities

• Initial contact on inbound calls and assess patient needs.
• Process enrollment applications with attention to missing information.
• Review forms for accuracy and update databases with new information.

Skills

Inbound calls

Enrollment applications

Medicare knowledge

Payer policies

Microsoft Office

Prior Authorization

Communication

Bilingual (preferred)

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Cardinal Health, Inc. is seeking a remote, full-time Patient Support Specialist to manage enrollment applications, answer inbound inquiries, and determine patient eligibility and benefits. You will work closely with patients and providers to resolve issues and ensure timely enrollment.

The role requires knowledge of Medicare/Medicaid, strong communication, and proficiency with Microsoft Office. This remote position offers flexible hours within US business times.