Remote Regional Tech Service Pro — Heavy Truck Systems

New Way Auto Group; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

New Way Auto Group is seeking a Regional Technical Service Representative for the Northeast Region. In this role, you will provide technical support for garbage truck systems, traveling within a designated territory.

The ideal candidate possesses over five years of experience dealing with class 6-8 truck equipment, strong troubleshooting skills, and a commitment to customer service. A valid driver's license is required; CDL is a plus.

Join us in driving innovation in refuse trucking and becoming part of a supportive, dynamic team.

Qualifications

• 5+ years of experience with class 6-8 truck equipment.
• Ability to independently diagnose mechanical issues.
• Familiar with Can-Bus networks.

Responsibilities

• Diagnose and troubleshoot garbage truck bodies and systems.
• Provide on-site technical support to customers and dealers.
• Help implement preventative solutions for recurring issues.

Skills

Troubleshooting technical problems

Strong communication skills

Customer service skills

Diagnosing mechanical issues

Using diagnostic tools

Tools

Hydraulic systems knowledge

Electrical systems knowledge

Job description

New Way Auto Group is seeking a Regional Technical Service Representative for the Northeast Region. In this role, you will provide technical support for garbage truck systems, traveling within a designated territory.

The ideal candidate possesses over five years of experience dealing with class 6-8 truck equipment, strong troubleshooting skills, and a commitment to customer service. A valid driver's license is required; CDL is a plus.

Join us in driving innovation in refuse trucking and becoming part of a supportive, dynamic team.