Remote Regional Quality & Operations Leader

Iron Mountain; San Francisco (CA); Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

401(k) with company match

Employee Stock Purchase Program

Tuition reimbursement

Job summary

Iron Mountain seeks a Regional Quality Manager to lead the quality program across its warehousing and logistics network. You will standardize the Quality Management System across regional distribution and fulfillment centers, conduct audits, and deploy 5S and continuous improvement initiatives.

You will partner with clients and internal stakeholders during onboarding and reviews, lead RCA investigations, and drive CAPA actions while tracking KPIs. Significant travel is required to multiple sites.

Qualifications

• Experience leading regional quality initiatives in warehousing/logistics.
• Strong knowledge of QMS, CAPA, RCCA and 5S methodologies.
• Proven ability to drive continuous improvement and connect process changes to business outcomes.

Responsibilities

• Lead the regional Quality Management System across distribution and fulfillment centers.
• Conduct regular internal audits and readiness checks, ensure 5S compliance.
• Serve as client-facing quality liaison during onboarding, RBIs, and audits.
• Investigate client complaints and shipping issues using RCCA and implement CAPA.
• Monitor KPIs and drive cross-functional improvements across sites.

Skills

Quality management

Multi-site leadership

Client-facing

Root cause analysis

Lean Six Sigma

Project management

Education

Bachelor’s or Master’s in Supply Chain

Engineering

Business

Job description

Iron Mountain seeks a Regional Quality Manager to lead the quality program across its warehousing and logistics network. You will standardize the Quality Management System across regional distribution and fulfillment centers, conduct audits, and deploy 5S and continuous improvement initiatives.

You will partner with clients and internal stakeholders during onboarding and reviews, lead RCA investigations, and drive CAPA actions while tracking KPIs. Significant travel is required to multiple sites.