Remote Regional Franchise Performance Leader

IHG Hotels & Resorts

Atlanta (GA)

Remote

USD 150,000 - 210,000

Full time

26 hours ago

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Job summary

IHG Hotels & Resorts is seeking a Franchise Performance Leader to oversee the Franchise Performance Support group, guiding 10–11 managers across North America with a focus on revenue growth and service excellence. You will drive brand-wide initiatives and maintain strong owner relationships while shaping portfolio strategies.

Ideal candidates bring 12+ years in hospitality, multi-unit leadership, and proven ability to manage complex programs; remote work with 50–75% travel across the region is

Qualifications

Extensive experience in hospitality customer service and hotel operations.
Experience coordinating multi-brand programs and asset management.
Strong revenue management, sales, marketing, and channel strategies.
Excellent communication and influence skills with owners/operators.

Responsibilities

Lead Franchise Performance Support programs through 10–11 Managers.
Develop revenue growth strategies and improve service/quality.
Maintain strong relationships with franchisees and advise owners.
Hire/train new Franchise Performance Support Managers and deploy related roles.
Collaborate with legal to resolve conflicts with key accounts.
Report quarterly portfolio performance and adjust strategic plans.

Skills

Revenue management

Multi-unit leadership

Strategic planning

Hotel operations

Owner & partner relations

Education

Bachelor's degree in Hotel Management

CHA preferred

Job description

Ideal candidates bring 12+ years in hospitality, multi-unit leadership, and proven ability to manage complex programs; remote work with 50–75% travel across the region is

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