Remote Records & Information Governance Program Lead

Opensity Solutions; Phoenix (AZ); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Records & Information Governance Program Manager to coordinate and drive RIG initiatives across client environments. Reporting to the National Client Relations Manager, you will manage project plans, governance documentation, and executive communications to keep initiatives on track and high quality.

The ideal candidate is highly organized, detail-oriented, and capable of leading multiple concurrent projects while ensuring milestones and deadlines are met.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations Management or equivalent.
• Strong project management and program coordination experience across multiple initiatives with timelines and deliverables.
• Exceptional organizational, communication, and follow-through skills.
• Ability to build collaborative relationships across teams and influence outcomes without direct authority.
• Professionalism, adaptability, customer-service orientation, and team-first mindset.

Responsibilities

• Coordinate multiple Information Governance and Records Management initiatives simultaneously.
• Develop and maintain project plans, timelines, milestone schedules, action plans, and trackers.
• Monitor project progress and identify risks to deadlines and deliverables.
• Follow up with stakeholders to ensure commitments and milestones are completed on schedule.
• Coordinate project intake, prioritization, and workload tracking.
• Support leadership by maintaining visibility into ongoing initiatives, priorities, and resource needs.
• Organize and facilitate project meetings and stakeholder sessions.
• Capture meeting notes, decisions, action items, and follow-up activities.
• Maintain centralized documentation for projects and activities.
• Assist leadership with status updates, reports, and executive communications.
• Create and maintain project dashboards, status reports, KPI trackers, risk logs, and documentation.
• Develop and maintain project documentation, implementation plans, and workflow documentation.
• Provide regular reporting on project health and priorities.
• Track dependencies across initiatives and stakeholder groups.
• Partner with Records Operations Manager, team leaders, clients, and support teams to coordinate activities.
• Escalate issues, risks, and resource constraints when appropriate.
• Help establish consistent project management practices and tracking methodologies.

Skills

Project management

Governance

Stakeholder management

Communication

Organizational skills

Strategic thinking

Education

Bachelor's degree in Business Administration/Project Management/Operations Management

Job description

Opensity Solutions is seeking a Records & Information Governance Program Manager to coordinate and drive RIG initiatives across client environments. Reporting to the National Client Relations Manager, you will manage project plans, governance documentation, and executive communications to keep initiatives on track and high quality.

The ideal candidate is highly organized, detail-oriented, and capable of leading multiple concurrent projects while ensuring milestones and deadlines are met.