Patient Care Liaison & Home Health Support

Apria-Healthcare; Sunset Hills (MO); Presencial; USD 30 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Disability coverage

Resumo da oferta

Accendra Health is seeking a dedicated teammate to maintain relationships with accounts and ensure patients receive the necessary home healthcare equipment. This role emphasizes timely responsiveness, documentation, and proactive problem-solving to support patient care.

As part of Accendra Health, you will coordinate with medical groups, assist in billing and scheduling, and help educate patients on equipment use while maintaining compliance with training and licensure requirements.

Qualificações

• High School diploma required.
• At least 2 years of related experience.
• Must be at least 21 years of age at the time of hire.
• Geographically located within the assigned territory.
• Must possess a valid driver's license.

Responsabilidades

• Serve as a single point of contact for a specific account or accounts.
• Respond to customer needs, concerns and complaints in a timely manner.
• Consult with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages all follow-up functions with the account, post set-up.
• Oversees all transactions from a specific account including referrals.

Conhecimentos

Business acumen

Problem solving

Communication

Professional credibility

Computer skills

English proficiency

Formação académica

High School diploma

Ferramentas

Access

Excel

PowerPoint

MS Project

Visio

Word

Descrição da oferta de emprego

Accendra Health is seeking a dedicated teammate to maintain relationships with accounts and ensure patients receive the necessary home healthcare equipment. This role emphasizes timely responsiveness, documentation, and proactive problem-solving to support patient care.

As part of Accendra Health, you will coordinate with medical groups, assist in billing and scheduling, and help educate patients on equipment use while maintaining compliance with training and licensure requirements.