Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Richmond (VA); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market leader in compensation andequ

Comprehensive physical and mental well

Competitive vacation and holidays for

Paid parental and adoption leaves

Professional development opportunities

Employee Networks and volunteer opps

Vibrant office culture with world‑clas

Great Place to Work Certified globally

Job summary

CrowdStrike, a leading cybersecurity company, is seeking a Readiness Services Consultant to partner with customers, maximize Services investments, and achieve security objectives. The role blends relationship management, technical advisory, and program optimization for customer success.

You will coordinate with Sales and Delivery, drive preparedness, and develop success plans while contributing to program enhancements in a fast-paced environment.

Qualifications

• Experience in cybersecurity services including incident response, customer success, and/or advisory consulting.
• Proven track record managing senior-level relationships in technical environments.
• Strong project coordination with emphasis on customer service.
• Excellence in written and verbal communication.
• Ability to manage multiple customer relationships simultaneously.
• Understanding of cybersecurity concepts and incident response considerations.
• Experience using AI technologies to enhance decision-making and workflows.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Relationship management

Cybersecurity services

Incident response

Communication skills

Project coordination

Job description

CrowdStrike, a leading cybersecurity company, is seeking a Readiness Services Consultant to partner with customers, maximize Services investments, and achieve security objectives. The role blends relationship management, technical advisory, and program optimization for customer success.

You will coordinate with Sales and Delivery, drive preparedness, and develop success plans while contributing to program enhancements in a fast-paced environment.