Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Columbus (OH); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Wellness programs

Generous vacation

Parental leave

Professional development

Employee networks

Great benefits

Job summary

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with clients, optimize their services investments, and drive security objectives.

You will manage senior relationships, advise on incident response and program optimization, and coordinate with Sales and Delivery to ensure customer success. The role emphasizes strategic education, planning, and scalable service delivery in a fast-paced, AI-enabled security environment across the US.

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Ability to balance competing priorities in a fast-paced environment.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services

Senior relationships

Project coordination

Excellent communication

AI technologies usage

Fast-paced environment

Job description

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with clients, optimize their services investments, and drive security objectives.

You will manage senior relationships, advise on incident response and program optimization, and coordinate with Sales and Delivery to ensure customer success. The role emphasizes strategic education, planning, and scalable service delivery in a fast-paced, AI-enabled security environment across the US.