Remote RCM Success Manager – Rehab SaaS
Launch Tennessee
14 days+
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Benefits offered by this job
Job summary
A leading healthcare technology firm is seeking an RCM Client Success Manager to support clients in their post-go-live journey. This role combines clinical expertise with strategic client management to ensure successful outcomes. The ideal candidate will possess an active clinical license, thrive in a remote work environment, and demonstrate a strong understanding of revenue cycle management. This position offers a competitive salary range of $80K - $110K and a comprehensive benefits package, including flexible PTO and medical insurance.
Qualifications
- 3+ years of experience in customer-facing roles, managing relationships.
- Strong understanding of clinical, administrative, and billing workflows.
- Tech-savvy with a passion for learning software.
Responsibilities
- Build deep, trust-based relationships with clients as a strategic partner.
- Support clients across clinical, administrative, and billing workflows.
- Monitor and respond to client support inquiries.
Skills
Customer relationship management
Clinical expertise
Revenue cycle management
Communication skills
Education
Active clinical license as PT, OT, or SLP
Experience in outpatient therapy settings
Tools
Microsoft Excel
Google Workspace
Job description
A leading healthcare technology firm is seeking an RCM Client Success Manager to support clients in their post-go-live journey. This role combines clinical expertise with strategic client management to ensure successful outcomes. The ideal candidate will possess an active clinical license, thrive in a remote work environment, and demonstrate a strong understanding of revenue cycle management. This position offers a competitive salary range of $80K - $110K and a comprehensive benefits package, including flexible PTO and medical insurance.
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