RCM Success Manager – Rehab Therapy SaaS (Remote)

Prompt; United States; Hybrid; USD 95,000 - 155,000; Full time

Benefits offered by this job

Remote/hybrid environment

Potential equity compensation

Flexible PTO

401k

Job summary

Prompt Therapy Solutions, Inc is hiring a RCM Client Success Manager to lead post‑go‑live client partnerships in a fast‑paced B2B SaaS healthcare environment. The role focuses on revenue cycle management, clinical workflow guidance, and cross‑functional collaboration with Support, Product, and Engineering teams.

You will own client relationships, drive retention, identify growth opportunities, and champion customer success best practices while navigating outpatient rehab billing and clinical

Qualifications

• Active clinical license as PT/OT/SLP with outpatient experience.

Responsibilities

• Build trust-based client relationships post‑go‑live as the primary strategic partner.

Skills

Clinical license handling

Client relationship building

Revenue cycle management

Customer-facing experience

SaaS software literacy

Excel proficient

Google Workspace

Communication skills

Prioritization under pressure

Tools

EMR platforms

SaaS systems

Microsoft Excel

Google Workspace

Job description

Prompt Therapy Solutions, Inc is hiring a RCM Client Success Manager to lead post‑go‑live client partnerships in a fast‑paced B2B SaaS healthcare environment. The role focuses on revenue cycle management, clinical workflow guidance, and cross‑functional collaboration with Support, Product, and Engineering teams.

You will own client relationships, drive retention, identify growth opportunities, and champion customer success best practices while navigating outpatient rehab billing and clinical