Remote RCM Client Relations Manager (Healthcare)

Raintree Systems; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Remote Work/Work From Home

Paid Time Off/11 Paid Holidays/Year-End Holiday Break

Health, Dental, Vision, HSA/FSA

401K with Company Match

Disability & Life Insurance

Employee Assistance Program

Paid Parental Leave

Job summary

Raintree Systems is seeking a Client Relationship Manager to manage customer satisfaction in the RCM Division. The role includes facilitating relations between the customer and the company and ensuring client retention and satisfaction. Responsibilities include managing financial discussions, customer contact, and issue resolution. Applicants should have a BA or BS degree, at least 5 years of client relationship management experience, and strong communication skills. The position allows for remote work and offers attractive perks.

Qualifications

• Minimum of 5 years experience in client relationship management, preferably in healthcare.
• Excellent written and verbal communication skills.
• Solid organizational skills and attention to detail.

Responsibilities

• Manage customer satisfaction and expect client retention.
• Facilitate communications between clients and the company.
• Attend training seminars for improving customer relations.

Skills

Client relationship management

Excellent communication skills

Organizational skills

Customer service focus

Team player

Education

College BA or BS, Masters or equivalent experience

Tools

Computer applications for payment posting

Job description

Raintree Systems is seeking a Client Relationship Manager to manage customer satisfaction in the RCM Division. The role includes facilitating relations between the customer and the company and ensuring client retention and satisfaction. Responsibilities include managing financial discussions, customer contact, and issue resolution. Applicants should have a BA or BS degree, at least 5 years of client relationship management experience, and strong communication skills. The position allows for remote work and offers attractive perks.