Remote RCM Operations Manager: Scale 12+ Accounts

Doist; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Commure is seeking an Operations Manager focused on Revenue-Cycle Management to drive critical business processes across Product, Eng, Operations, Sales, and Account Management. You will own onboarding, client relationships, and key metrics in a high-visibility role that scales with our hyper-growth.

You will work 100% remotely from the United States, collaborating with cross-functional teams and delivering rapid impact as you solve emerging challenges and improve processes for a growing

Qualifications

• 3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
• Experience with SQL and Excel.
• Customer-facing experience and ability to deliver strong service.

Responsibilities

• Drive client growth through operational optimization and new growth initiatives.
• Drive operational metrics (process throughput, defect rate, etc.).
• Focus on 80% account management and 20% on process improvement/cross-functional initiatives.
• Own day-to-day management of accounts, prioritize escalations and identify process improvements.
• Develop and standardize internal processes, reporting, training, and documentation as the customer base scales.

Skills

SQL

Excel

Client relationships

Project management

Cross-functional collaboration

Problem solving

Job description

Commure is seeking an Operations Manager focused on Revenue-Cycle Management to drive critical business processes across Product, Eng, Operations, Sales, and Account Management. You will own onboarding, client relationships, and key metrics in a high-visibility role that scales with our hyper-growth.

You will work 100% remotely from the United States, collaborating with cross-functional teams and delivering rapid impact as you solve emerging challenges and improve processes for a growing