Remote RCM Account Manager: Drive Revenue Cycle Excellence

Jorie Healthcare Partners LLC; Oak Brook (IL); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Jorie Healthcare Partners LLC seeks an experienced Revenue Cycle Management (RCM) Account Manager to oversee client relationships, drive service delivery excellence, and support automation initiatives across healthcare revenue cycle functions.

As the primary liaison, you will monitor KPIs, manage contracts, and collaborate with internal teams to enhance efficiency, accuracy, and client outcomes. This remote role offers standard hours and opportunities to influence strategic growth.

Qualifications

• Experience managing relationships with healthcare clients and driving service delivery.
• Ability to monitor KPIs, SLAs, and operational metrics.
• Experience identifying and implementing automation opportunities.
• Strong communication and presentation skills for business reviews.
• Proven problem-solving and escalation management abilities.

Responsibilities

• Serve as primary liaison between clients and internal teams to ensure satisfaction.
• Oversee contractual obligations, service scope, and invoicing verification.
• Monitor KPIs, SLAs, and performance metrics for client programs.
• Collaborate with internal teams to drive efficiency and client outcomes.
• Partner with technology teams to prioritize and implement automation opportunities.
• Lead issue escalation, root-cause analysis, and resolution efforts.
• Prepare business reviews and dashboards for clients and leadership.
• Provide strategic recommendations to improve revenue cycle performance.

Skills

Client relationship management

Healthcare revenue cycle

Project management

Data analysis

Process improvement

Cross-functional collaboration

Presentation skills

Job description

Jorie Healthcare Partners LLC seeks an experienced Revenue Cycle Management (RCM) Account Manager to oversee client relationships, drive service delivery excellence, and support automation initiatives across healthcare revenue cycle functions.

As the primary liaison, you will monitor KPIs, manage contracts, and collaborate with internal teams to enhance efficiency, accuracy, and client outcomes. This remote role offers standard hours and opportunities to influence strategic growth.