Remote QuickBooks Support Specialist | Flexible Hours

NoDesk; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Work from home

Flexible hours

Diverse experience

Supportive environment

Job summary

NoDesk is seeking a remote customer support specialist to assist QuickBooks customers with questions about QuickBooks Online Advanced, Payroll and Payments. You’ll provide guidance, troubleshoot issues, and help customers navigate the platform to find the right solutions.

Proficiency in QuickBooks is required, and you’ll work in a flexible, home-based environment with a focus on delivering excellent customer service and occasional cross-selling where appropriate.

Qualifications

• 2+ years of QuickBooks experience required.
• Strong customer service over the phone with a friendly, professional demeanor.
• Ability to cross-sell when appropriate and navigate QuickBooks Online confidently.
• Tech-savvy with a comfort level using a computer and internet tools.

Responsibilities

• Assist QuickBooks customers with questions about QuickBooks Online Advanced, Payroll and Payments.
• Provide guidance, troubleshoot issues, and help customers navigate the platform to find solutions.

Skills

QuickBooks

Customer service

Phone support

Cross-selling

Tech savvy

Tools

Windows 11

Job description

NoDesk is seeking a remote customer support specialist to assist QuickBooks customers with questions about QuickBooks Online Advanced, Payroll and Payments. You’ll provide guidance, troubleshoot issues, and help customers navigate the platform to find the right solutions.

Proficiency in QuickBooks is required, and you’ll work in a flexible, home-based environment with a focus on delivering excellent customer service and occasional cross-selling where appropriate.