Remote QuickBooks Account Resolution Specialist

Sitel Corp.; United States; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Full-time (40h)

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Employee discounts

Referral bonuses

Career development

Job summary

Foundever is hiring Account Resolution Specialists to support QuickBooks users remotely from the United States. You will handle inbound calls, guide customers through invoicing, payroll and setup, and deliver white-glove service to premium clients.

Average compensation starts at $18/hour with 100% paid training and full-time schedules. Benefits include medical, dental, vision, life insurance, 401K match, and career development opportunities.

Qualifications

• Experience with QuickBooks required; QuickBooks Online Accountant a plus.
• Proven experience in customer service, preferably advisory roles.
• Exceptional verbal and written communication skills.
• Ability to learn new products and adapt to updates.

Responsibilities

• Support QuickBooks Online Accountant customers via inbound calls.
• Provide white-glove service to premium customers.
• Guide customers through QuickBooks features including invoicing and payroll.
• Demonstrate problem-solving skills on complex issues.
• Stay updated on newest QuickBooks versions and related products.
• Collaborate with peers to ensure excellent customer experience.

Skills

QuickBooks

Customer Service

Verbal communication

Written communication

Problem solving

Tools

QuickBooks Online Accountant

Job description

Foundever is hiring Account Resolution Specialists to support QuickBooks users remotely from the United States. You will handle inbound calls, guide customers through invoicing, payroll and setup, and deliver white-glove service to premium clients.

Average compensation starts at $18/hour with 100% paid training and full-time schedules. Benefits include medical, dental, vision, life insurance, 401K match, and career development opportunities.