Remote Quality & Performance Lead, Workers' Comp

Arthur J. Gallagher & Co.; Rolling Meadows (IL); Remote; USD 86,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher is seeking a senior/lead role for Workers' Compensation with jurisdictional expertise. The position requires 7–10 years of claims experience and formal lead responsibilities. You will oversee audits, drive process improvements, and develop procedures to align client, broker, and carrier expectations.

Remote 100% with open jurisdictions; salary up to 95,000 USD per year depending on experience. High school diploma required; bachelor’s degree preferred.

Qualifications

• 7–10 years of Worker's Compensation claims experience.
• Formal lead experience and auditing background.
• Strong process management and leadership skills.
• Ability to interact professionally with all levels of claims management.

Responsibilities

• Lead and supervise workers' compensation claims operations.
• Audit processes, monitor performance, and train branches.
• Develop procedures to meet client, broker, and carrier expectations.
• Oversee resources, generate audits and executive reports.
• Prepare oversight reports and improve branch claim outcomes.

Skills

Claims background

Auditing experience

Process leadership

Stakeholder interaction

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher is seeking a senior/lead role for Workers' Compensation with jurisdictional expertise. The position requires 7–10 years of claims experience and formal lead responsibilities. You will oversee audits, drive process improvements, and develop procedures to align client, broker, and carrier expectations.

Remote 100% with open jurisdictions; salary up to 95,000 USD per year depending on experience. High school diploma required; bachelor’s degree preferred.