Remote Workers' Comp Claims Lead

Gallagher; Chicago (IL); Remote; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Lead Workers' Compensation Claims professional in a fully remote capacity. The role requires 7–10 years of experience handling medical and indemnity WC claims, strong auditing and leadership skills, and the ability to manage processes across locations.

You will oversee resources, monitor performance metrics, and develop procedures to ensure compliance with client, broker, and carrier expectations. A high school diploma is required, with a Bachelor’s degree preferred.

Qualifications

• 7-10 years experience in Worker's Compensation claims (medical and indemnity)
• Audit experience and leadership ability
• Strong process management and ability to interact with all levels of claims management

Responsibilities

• Dedicated to offering exclusive customer care services for worker's compensation claims.
• Audit processes, monitor performance metrics, and provide training to branches.
• Develop and improve processes to ensure compliance with client, broker, and carrier expectations.
• Oversee resources and direct reports, perform trend analysis, and conduct audits.
• Prepare executive and oversight reports and contribute to branch process improvements.

Skills

Leadership

Auditing

Claims experience

Communication

Education

High School Diploma

Bachelor's Degree (Desired)

Job description

Gallagher is seeking a Lead Workers' Compensation Claims professional in a fully remote capacity. The role requires 7–10 years of experience handling medical and indemnity WC claims, strong auditing and leadership skills, and the ability to manage processes across locations.

You will oversee resources, monitor performance metrics, and develop procedures to ensure compliance with client, broker, and carrier expectations. A high school diploma is required, with a Bachelor’s degree preferred.