Remote Workers' Comp Quality & Performance Lead

Gallagher; Rolling Meadows (IL); Remote; Confidential; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

People-first culture

Global reach/local impact

Job summary

Gallagher in Rolling Meadows, IL is seeking a Lead Workers' Compensation Claims Supervisor with 7–10 years of WC experience to oversee audits, process improvements, and staff development in a remote, fully distributed role.

Open to all jurisdictions, this remote position offers up to $95,000 annually, with experience-based compensation and a strong emphasis on compliance, performance metrics, and executive reporting.

Qualifications

• 7+ years of Worker's Compensation claims experience with handling claims.
• Formal Work Comp Lead experience preferred.
• Strong process management and direct leadership skills.
• Ability to interact professionally with all levels of claims management.

Responsibilities

• Provide exclusive customer care for worker's compensation claims.
• Audit client audits, monitor performance metrics, provide training.
• Develop processes to ensure compliance with client, broker, and carrier expectations.
• Oversee resources and direct reports; develop trend analysis and audits.
• Prepare executive reports and oversight reports; improve branch processes.

Skills

Leadership

Auditing

Process management

Claims experience

Education

High School Diploma

Bachelor's Degree

Tools

Claims software

Job description

Gallagher in Rolling Meadows, IL is seeking a Lead Workers' Compensation Claims Supervisor with 7–10 years of WC experience to oversee audits, process improvements, and staff development in a remote, fully distributed role.

Open to all jurisdictions, this remote position offers up to $95,000 annually, with experience-based compensation and a strong emphasis on compliance, performance metrics, and executive reporting.