Remote QA & Regulatory Lead (Mortgage Lending)

Zippy; Lake Michigan Beach (MI); Remote; USD 120,000 - 180,000; Full time

Job summary

Zippy, a Dallas‑based lender focused on manufactured home loans, is seeking a Manager, Quality Assurance to lead pre‑close and post‑close QA across the loan lifecycle. You will coach a team of QA analysts and manage workflows to deliver timely, accurate reviews while aligning with policy, regulatory, and investor requirements.

This remote‑first role demands expert origination knowledge and strong cross‑functional collaboration with underwriting, operations, compliance, and technology.

Qualifications

• 7+ years in mortgage/loan quality assurance or similar field.
• 3+ years of direct people-management experience.
• Experience overseeing pre-close and post-close quality reviews.
• Manufactured housing or specialty finance experience preferred.
• Strong analytical and investigative skills with data-driven mindset.

Responsibilities

• Lead QA team for pre-close and post-close loan reviews across origination lifecycle.
• Maintain strong quality controls by monitoring findings and investor requirements.
• Conduct calibration sessions and validation to ensure policy adherence.
• Escalate material or systemic risks and track corrective actions to resolution.
• Translate QA data into actionable insights for managers and leadership.

Skills

Leadership

Quality Assurance

Process Improvement

Data Analysis

Communication

Team Coaching

Job description

Zippy, a Dallas‑based lender focused on manufactured home loans, is seeking a Manager, Quality Assurance to lead pre‑close and post‑close QA across the loan lifecycle. You will coach a team of QA analysts and manage workflows to deliver timely, accurate reviews while aligning with policy, regulatory, and investor requirements.

This remote‑first role demands expert origination knowledge and strong cross‑functional collaboration with underwriting, operations, compliance, and technology.