Remote Purchase Mortgage Advisor

Zillow Group; United States; Teletrabalho; USD 17 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity awards

Resumo da oferta

Zillow Home Loans, part of Zillow Group, is seeking a Mortgage Loan Officer to originate purchase loans for customers within Zillow’s ecosystem. You may operate in a high-volume, digital environment or a relationship-based, market-focused model, delivering a best-in-class customer experience.

Join a metrics-driven, scalable team with access to Zillow’s platform and brand. Responsibilities include managing the loan cycle from application to closing, leveraging CRM/LOS tools, collaborating with

Qualificações

• 3+ years of mortgage origination experience with a strong emphasis on purchase transactions.
• Completion of the 20-hour CORE Pre-Licensing Education and SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Located within 75 miles of our Philadelphia, PA branch.
• Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model.
• Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
• Comfortable working in a structured, performance-driven environment with clearly defined KPIs.
• Excellent verbal communication skills and ability to build trust quickly.
• Associate’s or Bachelor’s degree preferred.

Responsabilidades

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
• Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
• Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners.
• Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
• Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
• Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
• Deliver a consistent, high-quality customer experience through phone, email, and text communication.
• Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
• Maintain active licensing, complete required education, and participate in ongoing professional development.
• This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes.

Conhecimentos

Mortgage origination

Purchase transactions

Client service

Verbal communication

Time management

Pipeline management

CRM experience

LOS experience

MS Office

KPI-driven

Formação académica

Associate degree or Bachelor's degree

Ferramentas

CRM systems

Loan Origination Systems (LOS)

Microsoft Office

Descrição da oferta de emprego

Zillow Home Loans, part of Zillow Group, is seeking a Mortgage Loan Officer to originate purchase loans for customers within Zillow’s ecosystem. You may operate in a high-volume, digital environment or a relationship-based, market-focused model, delivering a best-in-class customer experience.

Join a metrics-driven, scalable team with access to Zillow’s platform and brand. Responsibilities include managing the loan cycle from application to closing, leveraging CRM/LOS tools, collaborating with