Remote Purchase Mortgage Loan Officer

ZHL Zillow Home Loans, LLC; Texas; Hybrid; USD 65,000 - 110,000; Full time

Job summary

Zillow Home Loans is hiring a Mortgage Loan Officer to originate purchase loans for customers connected through Zillow's ecosystem. You will guide borrowers from first contact to closing, in either a high-volume digital setup or a relationship-based, market-focused model, with a metrics-driven environment and strong support from Zillow’s platform.

You will operate remotely within Texas with some office time optional, and you’ll be part of a team backed by a leading brand, centralized operations,

Qualifications

• 3+ years of mortgage origination experience with emphasis on purchase transactions.
• Completion of the 20-hour CORE Pre-Licensing Education and SAFE Mortgage LO Test – National Component.
• Physically located in and working remotely from Texas.
• Proven success originating purchase loans in high-volume or referral models.
• Strong client service orientation with consultative sales skills.
• Comfortable in a structured, performance-driven environment with clear KPIs.
• Excellent verbal communication and pipeline management ability.

Responsibilities

• Originate and manage purchase mortgage loans from application through closing.
• Convert opportunities into funded loans through proactive follow-up and consultation.
• Build relationships with customers and local partners.
• Manage an active pipeline meeting service levels and funding expectations.
• Leverage CRM, LOS, and data-driven tools to monitor pipeline health.
• Partner with processing, underwriting, and closing teams to move loans efficiently.
• Deliver a high-quality customer experience via phone, email, and text.
• Stay updated on market trends, lending programs, and regulatory requirements.
• Maintain active licensing and ongoing professional development.

Skills

Mortgage origination experience

Purchase transactions

NMLS licensing

CRM proficiency

LOS proficiency

Microsoft Office

Education

Associate's or Bachelor's degree preferred

Tools

CRM

LOS

Microsoft Office (Outlook, Word, Excel)

Job description

Zillow Home Loans is hiring a Mortgage Loan Officer to originate purchase loans for customers connected through Zillow's ecosystem. You will guide borrowers from first contact to closing, in either a high-volume digital setup or a relationship-based, market-focused model, with a metrics-driven environment and strong support from Zillow’s platform.

You will operate remotely within Texas with some office time optional, and you’ll be part of a team backed by a leading brand, centralized operations,