Remote Public Sector Sales Leader

SHI; Annapolis (MD); Remote; USD 150,000 - 300,000; Full time

Benefits offered by this job

Health, wellness & financial benefits

Professional growth opportunities

Diversity commitment

Job summary

SHI International Corp. is seeking an experienced Manager to lead our Public Sector Inside Account Executives. You will drive books of business, achieve sales targets, and deliver exceptional customer experiences while coaching and mentoring the team.

This role collaborates cross-functionally to optimize sales processes and grow SHI’s Public Sector relationships. The Manager will oversee daily operations, guide prospecting, and ensure pipeline growth, leveraging SHI tools to improve productivity

Qualifications

• Excellent time management, planning, and organizational skills - Expert
• Ability to continuously learn and work independently to acquire job related knowledge and skills - Expert
• Strong problem solving - Expert
• Ability to motivate others - Expert
• Excellent presentation skills - Expert
• Ability to think ahead, plan long-term decisions, and anticipate outcomes - Expert
• Self-motivated with ability to work with limited direction and oversight - Expert
• Strong consultative sales skills - Expert
• Completed Bachelor’s Degree or equivalent experience
• 3+ years experience in inside sales, account management, or sales leadership, preferably in the IT or Public Sector.
• 2+ years of sales leadership experience
• Proven track record in attaining sales goals and quotas
• Highly focused on customer solutions and satisfaction
• Experience working with C-Level executives
• Proficiency in Microsoft Office applications; Outlook, Work, Excel & PowerPoint
• Ability to travel to SHI, Partner, and Customer Events

Responsibilities

• Lead, coach, and mentor a team of Inside Account Executives to achieve and exceed sales targets and activity metrics.
• Oversee team efforts in cold calling, prospecting, and profiling accounts to build robust sales pipelines.
• Guide team members in developing and nurturing customer relationships via multiple channels (email, phone, in-person).
• Ensure consistent achievement of individual and team quotas, daily/weekly activity goals, and pipeline growth.
• Support team in managing the entire sales cycle, from initial outreach to project completion and renewal.
• Provide expert guidance on leveraging SHI’s tools, resources, and technology to improve sales productivity and customer satisfaction.
• Assist team in resolving customer inquiries, identifying pain points, and providing effective IT solutions.
• Monitor and analyze team performance using CRM and internal reporting tools; provide feedback and action plans as needed.
• Stay current on industry trends, product knowledge, and best practices, ensuring the team remains informed and competitive.
• Facilitate ongoing training, knowledge sharing, and professional development for team members.
• Collaborate with sales leadership, marketing, and other internal departments to support account strategies and business objectives.
• Act as an escalation point for complex customer issues or sales challenges.
• Foster a positive, high-performance, and customer-focused team culture.

Job description

SHI International Corp. is seeking an experienced Manager to lead our Public Sector Inside Account Executives. You will drive books of business, achieve sales targets, and deliver exceptional customer experiences while coaching and mentoring the team.

This role collaborates cross-functionally to optimize sales processes and grow SHI’s Public Sector relationships. The Manager will oversee daily operations, guide prospecting, and ensure pipeline growth, leveraging SHI tools to improve productivity