Remote Public Sector Sales Leader

SHI; Carson City (NV); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Diversity commitment

Career growth opportunities

Health and wellness benefits

World-class facilities and tools for.,

Job summary

SHI is seeking a Manager to lead our Public Sector Inside Account Executives, driving books of business, achieving sales targets, and delivering exceptional customer experiences. This leadership role includes coaching, mentorship, and overseeing daily operations, pipeline growth, and professional development.

The role emphasizes collaboration with sales leadership, marketing, and other departments to optimize sales processes and customer satisfaction, with a strong focus on strategic guidance

Qualifications

• Completed Bachelor’s Degree or equivalent experience.
• 3+ years experience in inside sales, account management, or sales leadership, preferable in the IT or Public Sector.
• 2+ years of sales leadership experience.
• Proven track record in attaining sales goals and quotas.
• Highly focused on customer solutions and satisfaction.

Responsibilities

• Lead, coach, and mentor a team of Inside Account Executives to achieve and exceed sales targets and activity metrics.
• Oversee team efforts in cold calling, prospecting, and profiling accounts to build robust sales pipelines.
• Guide team members in developing and nurturing customer relationships via multiple channels (email, phone, in-person).
• Ensure consistent achievement of individual and team quotas, daily/weekly activity goals, and pipeline growth.
• Support team in managing the entire sales cycle, from initial outreach to project completion and renewal.
• Provide expert guidance on leveraging SHI’s tools, resources, and technology to improve sales productivity and customer satisfaction.
• Assist team in resolving customer inquiries, identifying pain points, and providing effective IT solutions.
• Monitor and analyze team performance using CRM and internal reporting tools; provide feedback and action plans as needed.
• Stay current on industry trends, product knowledge, and best practices, ensuring the team remains informed and competitive.
• Facilitate ongoing training, knowledge sharing, and professional development for team members.
• Collaborate with sales leadership, marketing, and other internal departments to support account strategies and business objectives.
• Act as an escalation point for complex customer issues or sales challenges.
• Foster a positive, high-performance, and customer-focused team culture.

Skills

Time management

Planning

Organizational skills

Continuous learning

Problem solving

Motivation

Presentation skills

Strategic thinking

Self-motivated

Consultative sales

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

SHI is seeking a Manager to lead our Public Sector Inside Account Executives, driving books of business, achieving sales targets, and delivering exceptional customer experiences. This leadership role includes coaching, mentorship, and overseeing daily operations, pipeline growth, and professional development.

The role emphasizes collaboration with sales leadership, marketing, and other departments to optimize sales processes and customer satisfaction, with a strong focus on strategic guidance