Remote Public Sector IoT Deployment Lead

Samsara; Salt Lake City (UT); Remote; USD 95,000 - 125,000; Full time

Job summary

Samsara is seeking a Senior Customer Success professional to work with public sector customers across cities, states, and districts. You will own relationships, guide deployments of IoT solutions, and drive adoption while collaborating with Sales, Support, and Product teams.

You’ll need strong communication with executives and end users, a growth mindset, and a passion for helping government entities improve safety and efficiency through Samsara’s platform. Remote-friendly in the US.

Qualifications

• 3+ years in a senior Customer Success, account management, or strategic consulting role.
• Experience supporting or working with technical products.
• Diplomacy, tact, and poise under pressure when working through customer issues.

Responsibilities

• Be on the front-lines and ensure customers increase safety, efficiency, and sustainability of operations with the IoT platform.
• Manage deployment of Samsara technology to large-scale customers to achieve quick time to value.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, product adoption, and account health.
• Run training sessions and demonstrations for executives and day-to-day users.

Skills

Enterprise SaaS

Customer Success

Account management

Stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Samsara is seeking a Senior Customer Success professional to work with public sector customers across cities, states, and districts. You will own relationships, guide deployments of IoT solutions, and drive adoption while collaborating with Sales, Support, and Product teams.

You’ll need strong communication with executives and end users, a growth mindset, and a passion for helping government entities improve safety and efficiency through Samsara’s platform. Remote-friendly in the US.