Remote Public Safety Software Consultant

Motorola Solutions

United States

Remote

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions in the United States is seeking a Software Applications Specialist to lead workflow delivery and advisory services for public safety software deployments. You will guide customers on how to integrate Enterprise software into agency workflows, identify optimization opportunities, and collaborate with internal teams to tailor COTS products to client needs.

The role requires 3–5 years of related IT experience, strong communication skills, and the ability to travel ~25–50%.

Qualifications

3+ years experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications
Bachelor’s degree in Information Technology, Project Management, Engineering or related field or 3+ years of experience in a public safety Information technology field
Must be a self-motivated team player able to work effectively with general guidance toward objectives
Must be able to obtain background clearance as required by government customer
Legal authorization to work in the U.S. indefinitely is required; Employer work permit sponsorship is not available for this position

Responsibilities

Information Gathering and Discovery: Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies.
Analytical Evaluation and Recommendations: Evaluate existing business processes to identify opportunities for improvement. Provide tailored recommendations regarding the configuration and application of Motorola’s mission-critical software solutions to address identified needs and optimize operational efficiency.
Business Process Reengineering: Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. Lead workshops and discussions to collaboratively develop new processes that align with organizational objectives.
Training Development and Orientation: Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations.
User Acceptance Testing (UAT) Facilitation: Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix.
Internal Liaison and Collaboration: Act as a liaison between technical resources, engineers, and project managers to communicate customer needs effectively.
Project Management Support: Partner with Project Managers and Program Directors throughout the project lifecycle, from inception to conclusion, to ensure timely delivery of software solutions while adhering to scope and budget constraints.
Stakeholder Communication: Present analysis results and project updates to stakeholders, developing clear and informative presentations that support effective decision-making and facilitate project buy-in from customer leadership.