Remote Provider Relations & Territory Growth Specialist

The Emily Program; United States; Remote; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Company-paid life insurance

401(k) plan

Job summary

The Emily Program is seeking a Provider Relations Specialist to cultivate and manage referring provider relationships within a designated territory. This remote role involves travel across MA/CT and requires building partnerships to expand access to eating disorder treatment.

You will coordinate care with treatment teams, develop market strategies, and drive growth while maintaining high standards of client experience and outcomes.

Qualifications

• 2+ years’ experience in sales, business development, or account management
• Experience in behavioral health or eating disorder outreach preferred
• Experience with Salesforce or similar CRM tools
• Must have a valid Driver’s License
• Must have reliable transportation

Responsibilities

• Demonstrate professionalism in interpersonal, verbal, and written communication with colleagues, clinicians, and all referral sources.
• Ability to analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database.
• Develop and execute a written quarterly and annual business development plan within the designated territory to meet or exceed targets
• Conduct face to face meetings with key decision makers to uncover needs, address barriers to treatment and create community partnerships
• Plan/attend conferences/networking events on behalf of The Emily Program
• Respond immediately to service and referral inquiries and provide support the referring professional and the family, from the first call through admission, ensuring communication and care coordination
• Manage expenses and company credit card tasks as designated by supervisor/administrator
• Perform other duties as assigned.

Skills

Sales experience

Account management

Salesforce CRM

Driver's license

Reliable transportation

Education

Bachelor's degree preferred

High school diploma + 4+ years experience

Clinical background preferred

Tools

Salesforce

Job description

The Emily Program is seeking a Provider Relations Specialist to cultivate and manage referring provider relationships within a designated territory. This remote role involves travel across MA/CT and requires building partnerships to expand access to eating disorder treatment.

You will coordinate care with treatment teams, develop market strategies, and drive growth while maintaining high standards of client experience and outcomes.