Remote Provider Enablement Lead

Astrana-Health-1; United States; Remote; USD 120,000 - 130,000; Full time

Job summary

Astrana Health is seeking a Provider Success Lead to own end-to-end implementation of provider-facing tools and to design training for physicians and clinic staff. You will collaborate with product, engineering, and care management teams to ensure successful rollouts and adoption.

The role is remote within the United States, with compensation in the $120,000–$130,000 per year range. You will help build a scalable playbook and eventually grow the provider success function as the client base

Qualifications

• 5+ years in implementation, customer success, or training roles for healthcare tech, with at least two end-to-end provider-facing implementations you personally led
• Demonstrated experience designing and delivering training to clinicians or practice staff
• Strong project management discipline; you keep multiple workstreams organized and communicate status clearly to executives and front-line users alike
• Track record of working across product, engineering, operations, and field teams without direct authority
• Clear, concise written and verbal communication

Responsibilities

• Own implementation of Astrana’s provider-facing tools from kickoff through go-live and stabilization, including project plans, timelines, stakeholder mapping, and risk management
• Design and deliver training programs (live, virtual, and self-serve) for physicians, office managers, and clinical staff, tailored to practice workflows
• Build the implementation and training playbook: templates, runbooks, adoption metrics, and feedback loops
• Partner with product, engineering, network/provider relations, care management, and data teams to resolve blockers and sequence rollouts
• Track and report adoption, time-to-go-live, training completion, and provider satisfaction; translate field feedback into prioritized product requirements
• Serve as escalation point for implementation issues and establish a provider-facing support model
• As the client base grows, help scope, hire, and onboard additional team members

Skills

Project management

Training delivery

Cross-functional collaboration

Provider-facing implementations

Communication

Job description

Astrana Health is seeking a Provider Success Lead to own end-to-end implementation of provider-facing tools and to design training for physicians and clinic staff. You will collaborate with product, engineering, and care management teams to ensure successful rollouts and adoption.

The role is remote within the United States, with compensation in the $120,000–$130,000 per year range. You will help build a scalable playbook and eventually grow the provider success function as the client base