Remote Property Claims Team Lead

Reserv Claims Analysis, LLC; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Generous PTO policy

Family leave policy

Job summary

Reserv Claims Analysis, LLC is seeking a Property Claims Team Lead to guide a remote claims group and partner with a Claims Manager. You will oversee desk adjusters, drive efficiency through data analytics, and ensure accurate settlements while maintaining compliance.

In this role, you’ll balance leadership with hands-on claims work, mentor staff, and collaborate with Account Management, Compliance, and Claim Operations to resolve complex losses across diverse accounts, with nationwide coverage.

Qualifications

• Bachelor's degree in insurance, business administration, or related field.
• 5+ years in Property Claims; Lloyd’s experience preferred.
• 3+ years leadership, remote work experience.
• Active adjuster license; willing to obtain state licenses.
• Comfortable with technology and evolving claims systems.
• Strong integrity, accuracy, and confidentiality.

Responsibilities

• Lead and manage multiple desk adjusters in a remote setting.
• Monitor claims data to identify trends and drive improvements.
• Ensure accurate settlements and regulatory compliance.
• Collaborate with Account Management, Compliance and Operations.
• Onboard new hires and support performance management.
• Maintain relationships with policyholders, agents, and brokers.

Skills

Leadership

Remote work

Team management

Data analysis

Education

Bachelor's degree in insurance or business administration

CPCU or AIC certification (plus)

Tools

Claims software

Job description

Reserv Claims Analysis, LLC is seeking a Property Claims Team Lead to guide a remote claims group and partner with a Claims Manager. You will oversee desk adjusters, drive efficiency through data analytics, and ensure accurate settlements while maintaining compliance.

In this role, you’ll balance leadership with hands-on claims work, mentor staff, and collaborate with Account Management, Compliance, and Claim Operations to resolve complex losses across diverse accounts, with nationwide coverage.