Remote Property Claims Field Specialist I

Nationwide Mutual Insurance Company; United States; Remote; USD 49,000 - 91,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Company‑paid Pension plan

Paid time off

Job summary

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist I, Property to handle claims in a work-from-home setting with regular travel to sites. You will assess damages, determine coverage, and manage reserves while delivering outstanding service to policyholders and agents.

The role requires 1–3 years of property claims experience, strong knowledge of Xactimate, and excellent communication skills. CAT duties and field inspections are common responsibilities.

Qualifications

• Education: Undergraduate degree or equivalent experience.
• 1–3 years of insurance field/property claims handling or adjusting experience.
• Licenses/Designations: State licensing where required; claims certification training may be required.

Responsibilities

• Handles all assigned claims promptly and effectively, with moderate direction and oversight.
• Makes decisions within delegated authority as outlined in company policies and procedures.
• Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.
• Maintains current knowledge of assigned insurance lines and local market pricing.
• Delivers an outstanding customer service experience to Nationwide customers.

Skills

Claims handling

Customer service

Communication

Analytical skills

Education

Undergraduate degree or equivalent experience

Tools

Xactimate

Job description

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist I, Property to handle claims in a work-from-home setting with regular travel to sites. You will assess damages, determine coverage, and manage reserves while delivering outstanding service to policyholders and agents.

The role requires 1–3 years of property claims experience, strong knowledge of Xactimate, and excellent communication skills. CAT duties and field inspections are common responsibilities.