Remote Field Property Claims Specialist (CAT Ready)

Nationwide Mutual Insurance Company; Brea (CA); Remote; USD 65,000 - 95,000; Full time

Job summary

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist to investigate and resolve personal lines property damage claims by phone and in person. This remote role covers the North Central CA region with 3–4 days of travel to policy locations using a company vehicle.

CAT duty is required, with potential overnight travel and relocation consideration. Ideal candidates have 1–3 years of property claims handling experience, proficiency with Xactimate, and a construction background.

Qualifications

• 1–3 years of field/property claims handling experience.
• Experience writing estimates; claims start to finish.
• Construction background in residential, roofing, remodeling, or water mitigation.

Responsibilities

• Handle assigned claims promptly with moderate direction and oversight.
• Determine proper policy coverages and apply claims practices to resolve cases.
• Open, close and adjust reserves according to company practices; adhere to procedures.
• Deliver outstanding customer service to Nationwide customers and maintain professional conduct.

Skills

Customer service

Communication skills

Analytical skills

Problem solving

Organizational skills

Education

Undergraduate degree

Tools

Xactimate

Job description

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist to investigate and resolve personal lines property damage claims by phone and in person. This remote role covers the North Central CA region with 3–4 days of travel to policy locations using a company vehicle.

CAT duty is required, with potential overnight travel and relocation consideration. Ideal candidates have 1–3 years of property claims handling experience, proficiency with Xactimate, and a construction background.