Remote Property Claims Field Inspector

State Farm; Dubuque (IA); On-site; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual incentive pay

Flexible schedules

Remote-field work

Job summary

State Farm in Dubuque, IA is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial losses, estimate damages, and guide insureds through the claims process with compassionate, practical service.

This remote-field role requires a valid driver's license, strong communication, and the ability to navigate complex policy language; training and benefits are provided, with incentives and a 38.5-hour work week.

Qualifications

• Demonstrated ability to investigate problems, evaluate information, and decide well-supported outcomes.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately.
• Quickly learn unfamiliar concepts and terminology for practical use.
• Strong communication and interpersonal skills to move claims forward with customers.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and others to gather information and resolve claims efficiently.
• Interact with emotionally charged parties during inspections or claim resolutions as needed.
• Provide exceptional customer service throughout the claims process and address inquiries promptly.
• Gather evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine claim validity and regulatory compliance.
• Negotiate and settle claims within authorized limits per policy provisions and standards.

Skills

Investigation & decision making

Policy interpretation

Learning quickly

Customer service & communication

Detail orientation

Mobile/field documentation

Driver's license

Physical agility

Rope and Harness Safety Training

Education

Bachelor's Degree in Property Claims or related field

Tools

Xactimate

XactContents

Job description

State Farm in Dubuque, IA is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial losses, estimate damages, and guide insureds through the claims process with compassionate, practical service.

This remote-field role requires a valid driver's license, strong communication, and the ability to navigate complex policy language; training and benefits are provided, with incentives and a 38.5-hour work week.