Remote Property Claims Field Inspector

State Farm; Bloomfield Hills (MI); Remote; USD 64,966 - 99,000; Full time

Benefits offered by this job

Annual raise and bonus

Health insurance coverage

Tuition assistance

401(k) with company contributions

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist in Michigan to conduct on-site inspections, assess damages, and assist policyholders through the claims process. You will coordinate with agents and customers to gather data, explain coverage, and document findings for accurate settlements.

The role emphasizes strong estimating, negotiation, and customer service skills, with potential travel within assigned territory and a remote-field work setup.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
• Strong knowledge of property insurance policies, coverage and claim handling practices.
• Knowledge of both residential and commercial building construction.
• Familiarity with local regulations and compliance requirements in your assigned territory.
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
• Proven ability to assess damages, estimate repair costs, and negotiate settlements.

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• Interact with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Skills

Property insurance knowledge

Communication skills

Damage estimation

Negotiation

Organizational skills

Driver's license

Education

Bachelor’s Degree in related field or equivalent

Tools

Xactimate

XactContents

Claims software

Job description

State Farm is seeking a Property Field Inspection Claim Specialist in Michigan to conduct on-site inspections, assess damages, and assist policyholders through the claims process. You will coordinate with agents and customers to gather data, explain coverage, and document findings for accurate settlements.

The role emphasizes strong estimating, negotiation, and customer service skills, with potential travel within assigned territory and a remote-field work setup.