Remote Property Claims Inspector

State Farm; Martinsburg (WV); On-site; USD 59,059 - 90,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company contributions

Paid time off

Professional development

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial claims, including weather-related events, and to guide policyholders through the claims process with remarkable service.

You will assess damages, gather evidence, and collaborate with agents and customers while ensuring regulatory compliance. This remote-field role requires travel within assigned territory and flexible hours.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in property claims.
• Strong knowledge of property insurance policies and claim handling.
• Familiarity with residential and commercial building construction.
• Ability to interpret regulations in the assigned territory.
• Excellent communication to interact with clients and agents.
• Proven ability to assess damages and negotiate settlements.
• Detail-oriented with organizational and analytical skills.
• Proficient with claims software and essential tools.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and others to gather information and resolve claims.
• Interact with emotionally charged situations during inspections or resolutions.
• Provide outstanding customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports.
• Investigate and adjust property claims with exposures up to $500,000.
• Evaluate coverage and policy terms for claim validity and regulatory compliance.
• Negotiate and settle claims within authorized limits per guidelines.

Skills

Property claims knowledge

Customer service

Communication skills

Building construction knowledge

Regulatory compliance

Evidence gathering

Damage estimation

Negotiation skills

Claims software

Physical agility

Education

Bachelor's degree or related experience

Tools

Xactimate

XactContents

Claims management software

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial claims, including weather-related events, and to guide policyholders through the claims process with remarkable service.

You will assess damages, gather evidence, and collaborate with agents and customers while ensuring regulatory compliance. This remote-field role requires travel within assigned territory and flexible hours.