Remote Program Support Specialist - VA Home & Community Care

U.S. Department of Veterans Affairs; Tulsa (OK); Remote; USD 50,000 - 66,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The U.S. Department of Veterans Affairs in Oklahoma seeks a Program Support Assistant for the Home and Community Based Care Service at the Eastern OK VA Healthcare System.

The incumbent coordinates office administration and supports service operations, reporting to the Program Director and collaborating across departments. Key duties include handling inquiries, scheduling, preparing minutes and reports, and maintaining professional communication with staff, patients, and external partners.

Responsibilities

• Respond to inquiries, provide information on report status and procedural requirements to staff and the public.
• Maintain courteous, professional customer interactions and positive relationships with internal and external customers.
• Resolve operational issues and keep supervisors informed of difficult or controversial matters.
• Coordinate office operations for the Home and Community Based Care Service across departments.
• Manage schedules, meetings, travel requests, and minutes; process official correspondence and reports.
• Support information systems as needed and assist with training and education statistics.

Job description

The U.S. Department of Veterans Affairs in Oklahoma seeks a Program Support Assistant for the Home and Community Based Care Service at the Eastern OK VA Healthcare System.

The incumbent coordinates office administration and supports service operations, reporting to the Program Director and collaborating across departments. Key duties include handling inquiries, scheduling, preparing minutes and reports, and maintaining professional communication with staff, patients, and external partners.