Remote Program Manager – Print & Mail Transformation

Eliassen Group; Phoenix (AZ); Remote; USD 160,000 - 180,000; Full time

Benefits offered by this job

Medical (3 plans)

Dental

Vision

Pre-tax accounts

401(k) with match

Sick time as required by law

Job summary

Eliassen Group in the United States seeks a seasoned Program Manager to lead a large-scale Print and Mail Operations transformation, migrating from internal facilities to a strategic vendor while maintaining customer service, regulatory compliance, and operational excellence.

You will oversee vendor onboarding, transition planning, governance, and ongoing performance, driving digital transformation to reduce print and improve engagement for customers.

Qualifications

• 8+ years in Program Management or Delivery Management.
• Experience leading large-scale transformations and outsourcing.
• Experience managing third-party vendors and service delivery organizations.

Responsibilities

• Lead migration of print and mail operations to a strategic vendor.
• Develop transition roadmap with timelines, milestones, risk management and communications.
• Coordinate governance structures and executive reporting across the program.

Skills

Program management

Vendor management

Operations governance

Cross-functional leadership

Job description

Eliassen Group in the United States seeks a seasoned Program Manager to lead a large-scale Print and Mail Operations transformation, migrating from internal facilities to a strategic vendor while maintaining customer service, regulatory compliance, and operational excellence.

You will oversee vendor onboarding, transition planning, governance, and ongoing performance, driving digital transformation to reduce print and improve engagement for customers.