Remote Program Manager - Operations Process

Gatik AI; United States; A distancia; USD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Gatik AI is seeking a detail-oriented Program Manager, Operations Process, to own and improve workflows powering autonomous trucking operations. You will lead process creation, reviews, and templates, partnering with Operations, Safety, Training, and Engineering to ensure quality and scalability.

The role is remote in the USA with travel to sites. You will drive lean practices, establish standards, and gate processes before rollout, while collaborating with SMEs to capture expertise and secure

Formación

• Bachelor’s degree in Industrial Engineering, Operations Management, Business, or related field, or equivalent practical experience.
• 5+ years of experience in process engineering, operational excellence, quality, program management, or business process management.
• Experience owning and maintaining processes across multiple teams/workstreams.
• Experience designing workflows, writing SOPs, and building documentation templates.
• Experience running process review or approval mechanisms.
• Working knowledge of lean principles and tools.
• Strong ability to work with subject matter experts and translate complex operational knowledge into clear processes.
• Proficiency with Lucidchart, Visio, Miro, or Confluence.

Responsabilidades

• Own processes end to end across workstreams; keep them current and aligned.
• Design and maintain workflows, SOPs, maps, and handoffs between teams.
• Set templates and standards for processes and change requests.
• Run quality gates and approvals for new or changed processes.
• Lead process creation and launch new processes as markets grow.
• Run periodic process reviews to audit and update processes.
• Collaborate with SMEs to capture expertise and drive adoption.
• Apply lean tools to simplify workflows and improve quality.
• Manage process change and communications with Training.

Conocimientos

Process engineering

Operational excellence

Program management

Lean principles

SME collaboration

Process mapping

Documentation

Quality improvement

Educación

Bachelor's in Industrial Engineering

Equivalent practical experience

Herramientas

Lucidchart

Visio

Miro

Confluence

Descripción del empleo

Gatik AI is seeking a detail-oriented Program Manager, Operations Process, to own and improve workflows powering autonomous trucking operations. You will lead process creation, reviews, and templates, partnering with Operations, Safety, Training, and Engineering to ensure quality and scalability.

The role is remote in the USA with travel to sites. You will drive lean practices, establish standards, and gate processes before rollout, while collaborating with SMEs to capture expertise and secure