Remote Program Manager | Customer Success & ValueRealization

CUBEX LLC; Northern (KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Open PTO

Medical insurance

401(k) plan

Gym reimbursement

Employee Assistance Program

Job summary

CUBEX LLC is looking for a dedicated Program Manager to drive customer value and optimize program health across various healthcare accounts. This role involves leading Executive Business Reviews and ensuring standards of care are maintained.

With a focus on customer satisfaction and operational efficiency, the Program Manager will partner with sales leadership, coordinate with regional teams, and communicate measurable impacts to clients.

Qualifications

• 5+ years in customer success, program management, or account management.
• Proven success in driving adoption and value realization for multi-site customers.
• Strong ability to present ROI and program impact.

Responsibilities

• Own program health and adoption across assigned accounts.
• Lead Executive Business Reviews and validate ROI.
• Surface new hospital opportunities for the sales team.

Skills

Customer success

Program management

Stakeholder management

Salesforce discipline

ROI communication

Multi-site customer support

Education

Bachelor's degree in Business, Life Sciences, Healthcare

Tools

Salesforce

Job description

CUBEX LLC is looking for a dedicated Program Manager to drive customer value and optimize program health across various healthcare accounts. This role involves leading Executive Business Reviews and ensuring standards of care are maintained.

With a focus on customer satisfaction and operational efficiency, the Program Manager will partner with sales leadership, coordinate with regional teams, and communicate measurable impacts to clients.