Remote Professional Services Solutions Consultant

DroneDeploy, Inc.; Austin (TX); Remoto; USD 71.000 - 98.000; Tempo pieno

Descrizione del lavoro

Procore Technologies is seeking a Professional Services Solutions Consultant to leverage consulting expertise and enterprise software know-how. You will work with account teams to grow services adoption and revenue, shaping customer processes into technology-driven business solutions.

Based in Carpinteria, CA, Austin, TX, or Tampa, FL, or remotely within the US, you will craft SOWs, scope engagements, and lead cross-functional initiatives to enhance our Professional Services offerings.

Competenze

• 3+ years of enterprise software implementation or scoping experience.
• Bachelor's degree or equivalent education.
• Proven experience in technology consulting, project management, or customer management within a Professional Services environment.
• Demonstrated ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies.
• Strong background in sales activities such as prescribing services for upselling, cross-selling, or drafting complex SOWs.
• Excellent business and technical presentation skills with the ability to build relationships across all levels of management.
• Experience responding to Requests for Proposals (RFPs) and a strong proficiency in technical writing.
• Strategic thinker with the ability to make guided decisions, work collaboratively with third-party service providers, and execute tasks with limited supervision.

Mansioni

• Position Procore's Professional Services offerings through value-based selling by tailoring recommended services to customer needs and outcomes.
• Generate and approve the scope and cost of professional services engagements to ensure financial and operational alignment.
• Create Statements of Work (SOWs) and Amendments by acting as a technical expert for both customers and internal teams.
• Collaborate with Services Delivery partners to co-scope engagements, ensuring alignment on solution design and successful delivery.
• Propose solutions that transform the business and organizational culture of prospective customers by highlighting specific service benefits.
• Assist Sales teams on new business opportunities by building proposals for RFPs and designing custom service solutions.
• Drive customer satisfaction by working closely with clients during the sales cycle to ensure their business needs are addressed.
• Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods.

Conoscenze

Enterprise software impl

Project management

Customer management

Waterfall & Agile

SOW drafting

RFP responses

Technical writing

Cross-functional collaboration

Formazione

Bachelor's degree or equivalent education

Descrizione del lavoro

Procore Technologies is seeking a Professional Services Solutions Consultant to leverage consulting expertise and enterprise software know-how. You will work with account teams to grow services adoption and revenue, shaping customer processes into technology-driven business solutions.

Based in Carpinteria, CA, Austin, TX, or Tampa, FL, or remotely within the US, you will craft SOWs, scope engagements, and lead cross-functional initiatives to enhance our Professional Services offerings.