Professional Services Solutions Consultant (Remote)

Procore Technologies, Inc.; Austin (TX); A distancia; USD 71.000 - 98.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity compensation

Bonus incentive compensation

Remote-friendly culture

Descripción de la vacante

Procore Technologies, Inc. is seeking a Professional Services Solutions Consultant to join our Professional Services team.

You will work with Account Executives, Account Managers, and Customer Success Engineers to expand adoption of Procore's services and turn customer processes into measurable, tech-enabled outcomes. In this role, you will tailor service offerings, draft Statements of Work, collaborate across Product, Engineering, and Marketing, and help customers achieve value through

Formación

• 3+ years of enterprise software implementation or scoping experience.
• Bachelor's degree or equivalent education level.
• Proven experience in technology consulting, project management, or customer management within a Professional Services environment.

Responsabilidades

• Position Procore's Professional Services offerings through value-based selling by tailoring services to customer needs and outcomes.
• Generate and approve the scope and cost of professional services engagements for alignment.
• Create Statements of Work (SOWs) and amendments as a technical expert for customers and internal teams.
• Collaborate with Services Delivery partners to co-scope engagements and ensure solution design alignment.
• Propose solutions that transform business outcomes and organizational culture for prospects.
• Assist Sales teams on new opportunities by building proposals for RFPs and designing custom service solutions.
• Drive customer satisfaction by engaging with clients during the sales cycle to address business needs.
• Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings.

Conocimientos

Enterprise software implementation

Project management

Customer management

Waterfall & Agile

Educación

Bachelor's degree or equivalent education

Descripción del empleo

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together. We are looking for a Professional Services Solutions Consultant to leverage deep knowledge in consulting methodologies and enterprise software systems to inspire customer confidence and drive adoption and services revenue. As the Professional Services Solutions Consultant on our Professional Services team, you will work closely with Account Executives, Account Managers, and Customer Success Engineers to increase the salability of Procore's service offerings and transform customer processes into technology-delivered, high-impact business solutions. Your strengths in technology consulting, project management, and strategic thinking will drive your success. You will report to the Senior Manager, Professional Services and will be based in our Carpinteria, CA, Austin, TX, or Tampa, FL offices, or remotely within the US.

Discover our recruiting process and interview tips from our talent acquisition team on our #LifeAtProcore blog.

What You’ll Do

• Position Procore's Professional Services offerings through value-based selling by tailoring recommended services to customer needs and outcomes.
• Generate and approve the scope and cost of professional services engagements to ensure financial and operational alignment.
• Create Statements of Work (SOWs) and Amendments by acting as a technical expert for both customers and internal teams.
• Collaborate with Services Delivery partners to co-scope engagements, ensuring alignment on solution design and successful delivery.
• Propose solutions that transform the business and organizational culture of prospective customers by highlighting specific service benefits.
• Assist Sales teams on new business opportunities by building proposals for RFPs and designing custom service solutions.
• Drive customer satisfaction by working closely with clients during the sales cycle to ensure their business needs are addressed.
• Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods.

What You Bring

• 3+ years of enterprise software implementation or scoping experience.
• Bachelor's degree or equivalent education level.
• Proven experience in technology consulting, project management, or customer management within a Professional Services environment.
• Demonstrated ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies.
• Strong background in sales activities such as prescribing services for upselling, cross-selling, or drafting complex SOWs.
• Excellent business and technical presentation skills with the ability to build relationships across all levels of management.
• Experience responding to Requests for Proposals (RFPs) and a strong proficiency in technical writing.
• Strategic thinker with the ability to make guided decisions, work collaboratively with third-party service providers, and execute tasks with limited supervision.

Additional Information

Base Pay Range: 71,120.00 - 97,790.00 USD Annual

On Target Earning Range: 101,600.00 - 139,700.00 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation.

Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.