Remote Professional Services Engineer II: Automation & AI

Tines; California; À distance; USD 120 000 - 145 000; Plein temps

Résumé du poste

Tines is a remote-friendly automation platform helping customers design, deploy, and optimize security and IT workflows across their enterprises.

As a Professional Services Engineer II, you will guide customers through scoping automation Stories and workflows, design and deploy in the customer tenant, and collaborate with Engagement, Success, and PM teams to ensure successful implementations.

Qualifications

• 5+ years delivering Professional Services and implementing SOAR platforms or similar automation solutions.
• Strong customer-facing skills in a consultancy role.
• Experience interpreting and applying API documentation.

Responsabilités

• Guide customers to scope automation Stories and workflows.
• Design, build, and deploy automation Stories in the customer tenant.
• Collaborate with Engagement, Customer Success, and Project Management teams.
• Lead wire-framing, demonstrations, and proof-of-value sessions.
• Provide production-ready stories and guidance for long-term success.

Connaissances

Customer-facing

Consultancy

API integration

Automation platforms

Prompts & LLMs

Outils

OAuth2

JWT

APIs

Description du poste

Tines is a remote-friendly automation platform helping customers design, deploy, and optimize security and IT workflows across their enterprises.

As a Professional Services Engineer II, you will guide customers through scoping automation Stories and workflows, design and deploy in the customer tenant, and collaborate with Engagement, Success, and PM teams to ensure successful implementations.