Remote Professional Learning Operations Lead

IXL; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

IXL Learning is seeking a Professional Learning Lead, Operations to manage a small team of coordinators and streamline multi-regional operations. You will schedule professional development, maintain scalable systems, approve travel, and provide logistical support for internal meetings and events while collaborating with cross-functional teams to improve Salesforce reports and team efficiency.

You will lead process improvements, monitor service quality, and drive effective communication across

Qualifications

• BA/BS degree required.
• 5+ years in operational roles.
• Previous management experience preferred.
• Strong verbal and written communication skills.
• Proficient with Google Suite; Salesforce experience a plus.

Responsibilities

• Manage, support, and develop a team of coordinators and ensure excellent customer service.
• Develop and maintain scalable systems to support team operations.
• Evaluate and identify gaps in processes; escalate to senior leadership.
• Oversee travel approval process for the professional learning team.
• Provide logistical support for internal events and meetings.

Skills

Leadership

Project management

Communication

Google Suite

Salesforce (preferred)

Education

BA/BS degree

Tools

Salesforce

Job description

IXL Learning is seeking a Professional Learning Lead, Operations to manage a small team of coordinators and streamline multi-regional operations. You will schedule professional development, maintain scalable systems, approve travel, and provide logistical support for internal meetings and events while collaborating with cross-functional teams to improve Salesforce reports and team efficiency.

You will lead process improvements, monitor service quality, and drive effective communication across