Remote Production & Fulfillment Specialist

DCX PH Inc.

United States

Remote

USD 6,400 - 8,700

Full time

14 days+

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Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

HMO Coverage upon regularization

PTO credits and service incentive

Job summary

DCX stands out as a leading BPO helping US-based clients with promotional products. We seek a Home-Based Production Specialist to manage sourcing, vendor coordination, and order fulfillment from our Philippine hub, aligning with US EST hours.

You will work with the Project Lead on proposals, provide clients with updates, proofs, and shipping schedules, and ensure accuracy across orders while supporting SLAs and billing details.

Qualifications

Bachelor's degree in Marketing, Communications, and Business Administration, or related field.
2+ years in branded merchandise or promotional products industry.
Strong English verbal and written communication abilities.

Responsibilities

Support end-to-end sourcing of promotional products from quotes to delivery.
Coordinate with multiple vendors, verify pricing, shipping, and decoration details.
Provide regular order updates and client communications to build trust and drive repeat orders.
Collaborate with Project Lead on client proposals and proofs.
Ensure on-time delivery by coordinating shipping and customs paperwork.

Skills

Organized

Communicative

Collaborative

Problem solving

Process-driven

Customer-centric

Education

Bachelor's degree in Marketing, Communications, and Business Administration

Tools

CommonSKU

Hoops

MPower Promo

Salesforce

Hubspot

Job description

You will work with the Project Lead on proposals, provide clients with updates, proofs, and shipping schedules, and ensure accuracy across orders while supporting SLAs and billing details.

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