Remote Product Owner - Salesforce & LMS

Stride, Inc.

Phoenix (AZ)

Remote

USD 88,000 - 117,000

Full time

13 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

MedCerts, a Stride, Inc. company, seeks a Product Owner/Technical Business Analyst to support Salesforce and the LMS, participating in the full SDLC, translating business needs into detailed user stories, and coordinating with stakeholders, developers, and QA.

This remote role reports to the Head of Product Management and QA, requires Agile experience, Salesforce/Totara/Moodle familiarity, and a bachelor’s degree; salary ranges from $87,622 to $116,829 with potential bonus.

Qualifications

5 years of experience in Product Owner or Technical Business Analyst role.
Excellent analytical, troubleshooting, & problem-solving ability.
Ability to explain complex business or technical problems in a logical, easy to follow manner.
Curious, detail-oriented, critical thinker.

Responsibilities

Collaborate with internal stakeholders to understand business needs, clarify problems, and document requirements and desired outcomes.
Evaluate requests to identify dependencies, process impacts, and implications for data and connected systems.
Support backlog prioritization by assessing business value, urgency, student impact, risk, and implementation effort.
Translate requirements into detailed user stories with clear acceptance criteria.
Coordinate work across Salesforce, the LMS, and connected systems to ensure a consistent experience and reliable data flow.
Develop workflow diagrams and business process documentation to explain current processes and proposed improvements.
Build subject matter expertise in assigned business areas and software products.
Proactively recommend technology and process improvements that increase efficiency, simplify workflows, and improve the student experience.
Partner with developers, administrators, and QA throughout implementation to clarify requirements and resolve questions.
Review test cases for alignment with requirements and acceptance criteria.
Perform end-to-end testing and coordinate and conduct user acceptance testing with business stakeholders.
Triage and reproduce defects, document findings, and help determine remediation priorities.
Serve as an escalation point for production issues and coordinate investigation and resolution with the appropriate teams.
Conduct software demonstrations and write release notes that clearly communicate changes and business impacts.
Maintain accurate documentation and validate that delivered solutions meet the intended business needs.