Remote Product Operations Associate: Grow with Impact

Insurance Journal; United States; Remote; USD 52,000 - 70,000; Full time

Benefits offered by this job

Vacation & Sick Days

11 paid holidays, plus floater days

Health, dental, & vision benefits

401(k) with company matching

Flexible Spending Account

Job summary

Evertree Insurance is seeking a junior Product Operations Analyst to join our Product team in a fast-paced environment. You will document processes, gather requirements with Product Managers, and administer our product/work management tool.

This is ideal for someone early in their career who is organized, detail-oriented, and eager to build a foundation in product, project management, and business operations.

Qualifications

• Bachelor's degree preferred.
• 1–2 years of relevant experience in business analysis, QA, product/business operations, project coordination, or a similar role.
• Strong written and verbal communication skills with excellent attention to detail.
• Highly organized, process-driven, and able to manage multiple priorities.
• Comfortable learning new software and technology quickly.
• Experience with Salesforce and Microsoft Excel preferred.
• Experience with work management tools such as Azure DevOps, Jira, or Monday.com is a plus.
• Exposure to Agile/Scrum methodologies is a plus.
• Basic understanding of QA/testing concepts is a plus.
• Ability to work independently and effectively in a fully remote environment.
• A curious, proactive mindset and willingness to learn.

Responsibilities

• Support the Product team with documentation of processes, product decisions, and workflows.
• Help gather, write, and organize business and functional requirements in partnership with Product Managers and stakeholders.
• Serve as the administrator for our product/work management tool, including configuration, user access, workflows, and integrations.
• Keep the tool and its supporting documentation accurate and up to date as team needs evolve.
• Assist with maintaining backlog hygiene by grooming, labeling, and organizing tickets and boards.
• Support sprint planning, backlog refinement, and retro meetings by taking notes and tracking action items.
• Pull basic status reports and metrics to keep PMs and leadership informed.
• Assist with stakeholder communication and meeting planning; help schedule meetings and prepare agendas.
• Assist with business QA by reviewing new features and releases from a business/end-user perspective.
• Assist with training internal stakeholders on new features and releases.
• Review incoming feature requests and bug cases for completeness and urgency, and track to delivery.
• Partner with Product, Engineering, and other stakeholders to align requirements, documentation, and tooling.
• Help support the evaluation and migration process to a new tool, including data cleanup and rollout support.

Skills

Communication

Attention to detail

Organization

Process-driven

Salesforce experience

Excel experience

Azure DevOps

Jira

Monday.com

Agile/Scrum

QA basics

Independent work

Education

Bachelor's degree preferred

Tools

Azure DevOps

Jira

Monday.com

Salesforce

Microsoft Excel

Job description

Evertree Insurance is seeking a junior Product Operations Analyst to join our Product team in a fast-paced environment. You will document processes, gather requirements with Product Managers, and administer our product/work management tool.

This is ideal for someone early in their career who is organized, detail-oriented, and eager to build a foundation in product, project management, and business operations.