Remote Product Management Assistant Lead – Order Automation

Flight Centre Travel Group

United States

On-site

USD 98,000 - 132,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Travel perks/discounts

Health & Wellness Programs

401k with matching

Job summary

Flight Centre Travel Group USA is seeking an organized, execution‑oriented Product Manager to lead the Americas Compleat backlog and drive sprint delivery within the Order Management Automation team. You will partner with regional operations and the global product team to prioritize work and deliver high‑quality outcomes rapidly.

You will own backlog grooming, requirements translation, and acceptance criteria, while coordinating with engineering for capacity and timelines.

Qualifications

3-5 years in Travel Technology product management or product ownership.
Deep expertise with SAP Compleat Control, OBT, or similar order management platforms.
Proven Agile/Scrum practitioner with hands‑on experience running sprint ceremonies and managing backlogs.
Strong grasp of API services and orchestrated solution integration.
End‑to‑end troubleshooting mindset with the ability to triage complex technical issues.
Understanding of solutions design, data evaluation, and technology assessment.
Knowledgeable of existing legacy applications and emerging tech trends in travel automation.
Multi‑GDS proficiency with strong command of Sabre and working knowledge of Amadeus.
Exceptional ability to communicate with all levels - from C‑suite to support teams.
Leadership experience managing and developing engaged teams (2-5 direct reports preferred).

Responsibilities

Own and maintain the America’s Compleat product backlog, including grooming, prioritization, and defining clear acceptance criteria
Translate regional stakeholder requirements and operational insights into actionable user stories
Plan and facilitate Agile sprint ceremonies, including planning, stand‑ups, reviews, and retrospectives
Track sprint progress, ensuring delivery commitments are met on time
Partner with engineering leads to align on capacity and delivery timelines
Serve as the L3 product support lead for AMER Compleat platform queries
Triage incoming issues, assess severity, and coordinate resolution with product and engineering teams
Identify recurring issues and feed insights back into backlog prioritization
Collaborate with AMER stakeholders to understand regional priorities and operational needs
Maintain strong communication with the global product team to ensure regional alignment
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive