Remote Product Enablement & LMS Lead

RxNT; Tanglewood (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

401K

Incentives

Job summary

RxNT is seeking a Product Enablement Manager to own the LMS strategy, develop scalable training content, and align enablement across Sales, Customer Service, Onboarding, and Finance. You will bridge internal knowledge gaps and build scalable documentation for rapid feature adoption.

The role emphasizes partnering with Product and Marketing to deliver consistent training, client-facing webinars, and AI-enabled content delivery across RxNT's Clinical and Practice Management solutions.

Qualifications

• In-depth knowledge of RXNT's SaaS solutions, including clinical workflows, medical billing, or scheduling.
• Strong understanding of automation, LMS platforms, and emerging enablement technology, with the ability to translate capability into strategy.
• Excellent verbal and written communication, with the ability to influence cross-functional stakeholders.
• Proven ability to set and execute strategy, not just deliver content.
• Experience creating training content, documentation, and enablement frameworks at scale.
• Familiarity with Google Suite, LMS platforms, and support/CRM tools (HubSpot, Zendesk).
• Experience with medical software (EHR, PMS) and customer-facing roles preferred.
• 5+ years of experience in medical billing, scheduling, or clinical operations.

Responsibilities

• Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods.
• Design and deliver organization-wide training and client-facing webinars.
• Ensure timely documentation and rollout of new features across internal and external stakeholders.
• Maintain and evolve Help Center content based on product updates and client needs.
• Evaluate emerging LMS, automation, and AI-driven enablement tools and recommend adoption.
• Partner with Marketing and Product to ensure brand consistency.
• Serve as the go-to strategic resource for Clinical and Practice Management knowledge.
• Act as the liaison for cross-functional product-related inquiries.

Skills

SaaS knowledge

LMS

Automation

Communication

Content enablement

Education

Bachelor’s or Associate’s degree

Tools

HubSpot

Zendesk

Job description

RxNT is seeking a Product Enablement Manager to own the LMS strategy, develop scalable training content, and align enablement across Sales, Customer Service, Onboarding, and Finance. You will bridge internal knowledge gaps and build scalable documentation for rapid feature adoption.

The role emphasizes partnering with Product and Marketing to deliver consistent training, client-facing webinars, and AI-enabled content delivery across RxNT's Clinical and Practice Management solutions.