Remote Process Optimization Specialist

Humana, Inc.; Jackson (MS); À distance; USD 65 000 - 89 000; Plein temps

Avantages offerts par ce poste

Health benefits

Résumé du poste

Humana, Inc. is seeking a Process Improvement Professional 2 to analyze and optimize business processes, measure effectiveness, and drive measurable improvements. This role researches best practices, benchmarks performance, and recommends changes to increase safety, productivity, and reduce costs.

You will collaborate across departments, manage change, and leverage data and KPIs to demonstrate results. The position offers a chance to work remotely with occasional travel to Humana offices for

Qualifications

• Associate's degree required; passion for improving consumer experiences
• Bachelor's degree preferred and experience with process improvement projects
• Strong ability to document processes and manage change

Responsabilités

• Analyze and measure effectiveness of existing business processes
• Develop sustainable, repeatable, and quantifiable improvements
• Benchmark data and research best practices to inform improvements
• Lead or participate in process documentation, workflow analysis and change management projects
• Engage stakeholders across teams to drive buy-in and adoption

Connaissances

process improvement

data analysis

KPIs & reporting

stakeholder engagement

change management

workflow analysis

Formation

Associate's Degree

Bachelor's Degree

Outils

Power Platform

SharePoint Online

Microsoft Office tools

process/project management systems

Description du poste

Humana, Inc. is seeking a Process Improvement Professional 2 to analyze and optimize business processes, measure effectiveness, and drive measurable improvements. This role researches best practices, benchmarks performance, and recommends changes to increase safety, productivity, and reduce costs.

You will collaborate across departments, manage change, and leverage data and KPIs to demonstrate results. The position offers a chance to work remotely with occasional travel to Humana offices for