Remote Process Improvement Specialist

Humana; United States; Remote; USD 65,000 - 89,000; Full time

Job summary

Humana is seeking a Process Improvement Professional 2 to analyze and measure the effectiveness of existing business processes, developing sustainable and quantifiable improvements. Responsibilities include researching best practices, benchmarking, and leveraging data to drive efficiency and cost reduction.

The role supports a remote work setup with potential travel to Humana offices for training or meetings. Strong change management and stakeholder collaboration are essential for success.

Qualifications

• Associate's degree or higher (required).
• Less than 5 years of technical experience is acceptable.
• Must be passionate about improving consumer experiences.

Responsibilities

• Analyze and measure the effectiveness of existing business processes.
• Develop sustainable, repeatable, and quantifiable process improvements.
• Benchmark data and identify best practices to reduce costs and increase productivity.

Skills

Stakeholder engagement

Cross-functional collaboration

Data analysis

Education

Associate's Degree

Bachelor's Degree

Tools

Power Platform

SharePoint Online

Microsoft Office

Flowcharting

Job description

Humana is seeking a Process Improvement Professional 2 to analyze and measure the effectiveness of existing business processes, developing sustainable and quantifiable improvements. Responsibilities include researching best practices, benchmarking, and leveraging data to drive efficiency and cost reduction.

The role supports a remote work setup with potential travel to Humana offices for training or meetings. Strong change management and stakeholder collaboration are essential for success.