Remote Process Excellence Analyst

Humana, Inc.; San Juan (PR); Remote; USD 65,000 - 89,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana, Inc. is seeking a Process Improvement Professional 2 to analyze and improve business processes across the organization. The role requires interpreting data, benchmarking best practices, and driving repeatable improvements to safety, productivity, and cost.

Occasional travel to Humana offices may be required for training and meetings. Required qualifications include an Associate's Degree and under 5 years of technical experience with a passion for consumer experience enhancement.

Qualifications

• Associate's degree required.

Responsibilities

• Analyze and measure effectiveness of existing business processes and identify improvements.
• Leading process improvement projects from initiation through implementation with defined scope and timelines.

Skills

Stakeholder engagement

Change management

Process improvement

Benchmarking

Data-driven decisions

KPI reporting

Education

Associate's Degree

Bachelor's Degree

Tools

Power Platform

SharePoint Online

Microsoft Office

Flowcharting & enterprise platforms

Job description

Humana, Inc. is seeking a Process Improvement Professional 2 to analyze and improve business processes across the organization. The role requires interpreting data, benchmarking best practices, and driving repeatable improvements to safety, productivity, and cost.

Occasional travel to Humana offices may be required for training and meetings. Required qualifications include an Associate's Degree and under 5 years of technical experience with a passion for consumer experience enhancement.